Shipping Policy

Title and risk of loss for all products ordered by you through the website www.tuyaa.in shall pass on to the affiliates/ partners/ associates/ manufacturers/ merchants of www.tuyaa.in.

All products are duly screened and assured only by the vendors to ensure that the products are of the standard, quality, composition, style or model that they represent and as displayed on www.tuyaa.in on behalf of the vendor/ merchants/ affiliates/ manufacturers/ merchants. All and any additional information/ description, etc for a product that is displayed/ showcased on www.tuyaa.in is only on behalf of the vendors/ merchants /affiliates /manufacturers and is as provided to www.tuyaa.in. www.tuyaa.in does not take any responsibility for any incorrect or error in the display/ showcase of such information.

In the event that a non-delivery occurs on account of a mistake by you (i.e. wrong name or address) any extra cost incurred by www.tuyaa.in or their affiliates/ partners/ associates/ manufacturers/ merchants for re-delivery shall be claimed from the user placing the order. You will be required to enter a valid phone number while placing an order on the website. By registering your phone number with us, You consent to be contacted by us via phone calls and/or SMS notifications, in case of any order or shipment or delivery related updates.

The vendors/ merchants/ affiliates /manufacturers may or may not charge a fee for any or such facilities or freight or handling charges or shipping charges or statutory taxes as per the terms of the purchasers/ vendors. www.tuyaa.in also reserves the right to offer certain services or product offers, exclusively to a limited set of customers at its sole discretion or under specific terms & conditions.

www.tuyaa.in and its vendors/ merchants/ affiliates /manufacturers reserve the right to cancel orders for the product in their sole discretion for any reason which can include but not limited to, the product being out of stock, or for any other reason without intimation to the User.

In addition to this shipping policy of www.tuyaa.in, the shipping policies of the vendors/ merchants/ affiliates /manufacturers of www.tuyaa.in would also be applicable.